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Company Policies

Privacy Policy

Data Retention - The Design Partnership does not store credit card details either on our website electronically or elsewhere, nor do we share customer details with any 3rd parties.

Cookies - Like nearly all websites, we use cookies and web log files to track site usage and trends to improve the quality of our service and to customise your experience on A cookie is a small data file that stays on your computer, mobile phone, or other device, and allows us to recognise you as a User when you return to our site.

Cancelation Policy

Time Frame - All customers have 48 hours from purchase to cancel an order and receive a full refund. Except i the case of electronic downloads which are downloadable at the time of purchase. In the case of electronic downloadable products no refund will be considered for any reason.

Subscription services - The first charge for all subscription services will be charged at purchase and each subsequent payment will be taken on the same date of each following month for the duration of the subscription. In the event of a payment being missed the full remaining balance will become due and be collected.

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Call us at our Romford studio on 01708 206141 or please fill in your details and we will get back to you as soon as we can. Please note that fields marked with an asterisk must be completed in order to proceed.